Frequently Asked Questions

Here are the answers to some of our most common ones.

 

Table of contents

Why choose to use a design & build firm?

We believe design & build can offer you better value and client control. Because we are agile and more aware of the latest material & labour costs, local suppliers & specialists, and transport constraints of our picturesque Cornish lanes, we can consider and adjust the structure of the building, without compromising on the size and details/finishes you want in your project.

 

What does a design & build firm actually do?

Our design team will work with you to create a scheme which includes the space and style elements you want. In the office, we’ll collaborate with our construction team and suppliers to consider the most efficient construction methods available for your project to best meet your budget.

Once agreed, we will take your designs through planning & building regulations hurdles to create a package of drawings and specifications ready for a Detailed Cost Review and Construction.

Regular communication with our Construction Supervisor and other members of the Construction Team, allows us to take your project from drawings to real-life, working on-the-fly to resolve any unexpected scenarios efficiently and with minimal intrusion to you or your neighbours.

Once we hand over the keys and you move in, we are on hand to advise on how to use the building to its maximum potential, addressing any snags or issues which might arise once you’ve been in the property for a few months.

 

What can I expect when working with a design and build firm?

You can expect a fully joined up experience, which allows freedom for you to make choices knowing that the designs will be considered and buildable. You can also expect a realistic take on budgeting and feedback on what impact your choices will have on the design and budget. 

 

Do you do design and build together?

Yes, our core business is offering design and construction services as part of a comprehensive package. Our integrated approach allows for smooth coordination and transition between the design and construction stages of your project, streamlining communication and enhancing efficiency. By combining design and construction expertise under one roof, we can often deliver projects more quickly and cost-effectively while maintaining quality and accountability throughout the process. 

 

Do I need a site or building?

We have previously accompanied clients when they are considering the purchase of land or a building to offer a second opinion on the characteristics and constraints of the existing site and structures, and what opportunities for development are available. 

 

Do you help with site selection?

We can give professional advice on how your prospective site could be used, which could be crucial in allowing you to make informed decisions on whether to buy or not.

 

How long does it take to design a house?

It can depend on a number of factors, but we’ll try to outline some timescales for you. 

If you’re starting from scratch, our initial appraisals (Feasibility Study) and a Concept Design can be forthcoming in as little as a couple of months. 

If you’re located in one of the more scenic or historic areas of Cornwall, or have protected species roosting on your site, we might need to work with a consultant to produce additional reports to accompany the Planning Application, which can add a few weeks (or months, depending on the roosting season).   

Once submitted to the Local Planning Authority, Planning Permissions (and Pre-application Advice) typically take 6-8 weeks to be decided.  

Technical Design is more dependent upon the availability of consultants and others offering design input, however 4-6 months would be typical for a new house.  

The Detailed Cost Review usually takes about 2 months, including negotiations and tying up loose ends. 

Overall, for the design of a replacement house, we’d suggest allowing 9-13 months from your first call or email to us, until the excavators arrive on-site. 

 

How long does it take to build a house?

Referring to our past projects, a new (or replacement) house can take 12-15 months, depending on access, size and complexity.

 

Do I need a minimum budget?
Is there a minimum project size?

We can offer better value for medium-larger projects, such as new or replacement dwellings, or significant alterations and extensions to existing buildings. If you need a new garden wall, some plastering, or a small extension, other builders will likely be more suitable for you.

 

What am I responsible for as a client?

We will detail any responsibilities you have as a construction project client at the beginning of the process and throughout to ensure you stay compliant so you can relax, knowing that you’ve done everything you need to do.

 

Do I get to work with the same people throughout the project?

Yes. We work in a small office, so getting to know the team involved in your project won’t take long. We regularly review the projects, so if your usual contact is away, someone will be on-hand to answer any questions.

 

Do I have a single point of contact?

During the design stages, Chris will be your main point of contact. Once we get to construction, our Construction Supervisors can answer any question on-site, however Chris will still be involved and you will undoubtedly meet all members of our wonderful team at some point in the process.

 

Do you work to a budget?

Yes! At our first meeting, we will ask, “What is your budget?” and “How closely do you want to stick to it?” During the Concept Design phase, once we’ve got a scheme with the rooms you need and materials you like, we will undertake a Budget Cost Review to ensure the project is feasible for you before obtaining Planning Approval.

 

How does fees and payment work?

After our first meeting, and once you’ve completed the Discovery Questionnaire, we will provide you with a Fee Proposal letter, outlining the services on offer and costs for each design stage. Invoices will be issued monthly, based upon progress made.

 

I have someone in mind for X.
Can I get someone else to do part of the process?

We are able to join your project journey at any point in the process, just ask us how you’d like to do things and we will tell you the best way we can help.

 

What's the next step?
How do I get started?

You can call or email us to arrange a first meeting and ahead of that we’ll send out a Discovery Questionnaire so you can prepare for some of the questions we’re likely to ask.

 

How soon can you start?

Our design & construction slots are changing regularly, get in touch and we’ll let you know our current availability.

Knowledge Hub

Hating ladders is OK

So you’re having your house built, but you hate ladders… That’s perfectly OK. We’re not expecting you to be up to your elbows in tiles and plastering – and to be honest, we’d rather you weren’t!

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